Engenius DURAFON1X Single Line Cordless Phone System

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Price: $541.51 Too low to display   

Product Feature

• 6 hours talk time, 50 hours stand-by time
• It has AC charging cradle with power adaptor
• Supports portable handset models DuraFon 1X-HC and DuraWalkie 1X
• Rugged & durable designed handsets for industrial environments
• Works behind any analog port (PBX, VOIP, PSTN, FXS or POTS)

Product Description

The DuraFon Industrial Cordless Phone System with 2-Way Radio is a telephone as well as a full-duplex two-way radio independent of the base unit. Featuring a broadcast two-way and speakerphone capability, this unit can use up to four lines and up to nine handsets giving your customers a wide range of options. With six hours of talk time and 50 hours stand-by time, the DuraFon1X offers an optional external antenna for indoor and outdoor use.

Engenius DURAFON1X Single Line Cordless Phone System Review

I have used Engenius phones for eight years. Distance is excellent. I can go several hundred yards, inside another building, and still get a great signal. However, the reliability is terrible. Eight years ago, I bought 4 phones. One year later, only one was working. I replaced the phones, and one of the replacements went out after about 9 months. I moved to another system two years ago, after one more phone died.

About 4 months ago, I opened another small business and purchased two Engenius systems with a total of 6 phones. After 55 days, one of the 6 phones does not work. You can press any button on the phone and the display shows a 4, regardless of the button selected. You can't place or receive a call. Nothing can be done to reset the phone, even after leaving out the battery for a week. The only option is to return the phone, and that's the problem.

Engenius sells 95% of their phones through "unauthorized dealers" with no warranty. It's really funny how a business can sell most of its phones through companies (large retailers) who are not authorized to sell their products. (Humorously--I wonder how they get the products to sell, if they are "unauthorized"....?). This is a bogus practice that allows unreliable merchandise (I have proven it over 8 years) to be sold. And the only way to get the item fixed is to pay $200 on a phone less than 60 days old, which is just under what I paid for the phone. So, instead, I will either trash the whole system, or be forced to buy a new phone. The end result is that Engenius sells more phones to replace broken phones that have died due to poor quality in the first place. They have a unique, deceptive, business model. If you must have a long distance phone--Engenius makes a long distance phone. They run hot, and have poor battery life, because of the power needed to go the distance. They are definitely unreliable. They end up in the trash. You can pay another $100 per phone to buy from one of two authorized online dealers, but the extra $100 on 4 phones can almost buy two new phones. If you buy these, understand they are unreliable and Engenius refuses service for 95% of the phones they manufacture, because somehow, a major retailer obtained them and is "unauthorized". (I guess maybe these retailers broke in and stole them from Engenius???)

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