Friday, December 23, 2011

Lenovo IdeaPad Z400 14-Inch Touchscreen Laptop (Dark Chocolate)

Lenovo IdeaPad Z400 14-Inch Touchscreen Laptop (Dark Chocolate)

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Product Feature

  • Intel Core i5-3230M Processor (2.6 GHz)
  • 6 GB DDR3 RAM
  • 1 TB 5400 rpm Hard Drive
  • 14-Inch Screen, Integrated Intel HD Graphics
  • Windows 8, 5-hour battery life

Product Description

The Lenovo Ideapad Z400 touch notebook. A stylish notebook optimized for Windows 8 with 10-point multi touch display. The Lenovo IdeaPad Z400 Touch notebook comes with a 10-point multi-touch display and delivers a range of multimedia capabilities. While 3rd gen Intel Core processors ensure top performance, its 10-point multi-touch display makes it perfect for the new Windows 8 interface.

Lenovo IdeaPad Z400 14-Inch Touchscreen Laptop (Dark Chocolate) Review

Would have given this computer 5 stars but I had to send my first one back because of WiFi issues. It seems there is a know WiFi issue. I don't know if it's affecting all brands of computers with the Intel Centrino Wireless N-2230 adapter or just Lenovo. After reading other reviews on Lenovo computers I was worried that I would have the same issue as I had with the first Z400 Touch. The 2nd arrived yesterday and it is working perfectly. The hardest part of the setup was finding an unused email address for hotmail which you need for the Win8 Store, alot like a Gmail account for Android. I have a model only sold online from the Lenovo store with the only difference is that mine has 8 Gigs of RAM and a 1600X900 Display. This unit is is super fast with all the power I need. The processor is a full power I5 not like most laptops that sacrifice processing speed to extend battery life by using low voltage processors. The unit is well built and has a solid feel. There is some flex in the keyboard but from my experience every chicklet style keyboard I've used has about the same amount of flex. My guess would be to cut down on the thickness of the unit something had to give but typing is not an issue. I read some reviews where people feel the trackpad is touchy and feels "cheap", whatever that means, which I have to disagree to both. I am very happy with the computer since I got the replacement.

Another downside is it is a sealed unit which is becoming very common with the thinner notebooks and ultrabooks so I didn't take a star away for that. This means that computer has to be taken in to a service center to have the battery replaced.

Another negative and I mean a big negative is dealing with Lenovo Customer DisService, which you will have to do if you buy from their online store. From ship dates being changed 4 times in 4 days to being transferred from person to person who couldn't help you only to escalate it to someone who wouldn't call you back as promised. If you do have a WiFi issue where the adapter doesn't see a network or a very weak network and has connection issues return the computer for replacement. It is a hardware issue not software. Don't waste your time with Tech Support they can't fix it. You'll just get frustrated and have to return it anyway. It took me about 20 hours on the phone with Lenovo until I got a great rep who took charge of my problem and I had my replacement to me in 3 business days instead of the weeks others were telling me. Buy it from Amazon who does have excellent customer service, shameless plug, and deal with a great company. STAY AWAY FROM THE ONLINE STORE.

All in all it's a great computer if you don't have to deal with Lenovo Customer DisService.

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